Before we jump in here, please note that only the Agency account allows users to have multiple groups.
In your Traaqr Agency account, you will see the name of your Group 1 in the upper left-hand corner. Click the Group 1 (in this example, labeled Missouri). You will see a list of your groups on the left side of the drop-down menu that appears. At the bottom, click "+ Create New Group" to name your new group.
Complete the form, and you are all set!